🏦 ATM Market Intel Suite

Comprehensive Dashboard System for ATM Network Management & Optimization

📊

Transaction Intelligence & Analytics 22 KPIs

Deep dive into transaction patterns, types, approval/decline rates, response times, decline reasons, and host performance analysis.

Total Txns
847K
TSR
94.6%
Resp Time
1,247ms
View Dashboard →
🎯

Customer & Market Intelligence 18 KPIs

Analyze customer segments, competitive positioning, market share, HVC concentration, and growth opportunities.

Market Share
34.2%
HVC Rate
28.7%
Outflow
$2.8M
View Dashboard →
💼

Financial Performance & Profitability 15 KPIs

Executive view of revenue, costs, individual ATM profitability, TCO analysis, and strategic financial metrics.

Revenue
$428K
Margin
27.1%
ROI
37.2%
View Dashboard →
💰

Cash Management & Logistics 12 KPIs

Optimize cash supply chain, minimize CIT costs, track utilization rates, cash-out events, and forecasting accuracy.

Utilization
87.3%
Forecast
92.8%
Cash-Outs
23
View Dashboard →
🤝

Vendor & SLA Performance 16 KPIs

Monitor vendor contracts, SLA compliance (response/resolution), maintenance costs (MCU), and multi-vendor comparisons.

SLA
94.2%
MCU
$1,240
Breaches
18
View Dashboard →
🏥

Operational Health & Availability 20 KPIs

Real-time monitoring of network uptime, transaction success rates, component reliability (MTBF/MTTR), and system performance metrics.

Uptime
98.7%
TSR
97.2%
MTBF
168 hrs
View Dashboard →

📊 Dashboard Suite Features

⏱️ Multi-Period Views

Each dashboard supports 4 time ranges: 1-day (real-time), 1-week, 1-month, and 1-year for trend analysis.

📈 Multiple Visualizations

Combines line charts, bar graphs, pie charts, scatter plots, radar charts, heatmaps, and gauge displays.

🎨 Interactive Charts

Built with Chart.js for responsive, interactive visualizations with hover details and legend toggling.

📱 Responsive Design

Fully responsive layouts that adapt to desktop, tablet, and mobile screens for on-the-go access.

🔢 Key Metric Cards

Prominent display of critical KPIs with trend indicators showing period-over-period changes.

💡 Contextual Insights

Each chart includes interpretation guides and actionable recommendations in info boxes.

🎯 Complete KPI Coverage (103 Total)

Health & Availability (20)

Uptime, TSR, FCI Rate, MTBF/MTTR, Component Reliability, Network Timeout Rate, Authorization Response Time, Session Abandonment, Issuer Approval Rate, Real-Time Monitoring Effectiveness

Cash Management (12)

Cash-Out Frequency, Emergency Replenishment Rate, Cash Utilization, Forecasting Accuracy, Recycling Rate, CIT SLA Compliance, Denomination Distribution, Top/Bottom Performers

Financial Performance (15)

Individual ATM Profitability, TCO, Revenue per Transaction, MCU, MCC, Interchange Revenue, Cost of Downtime, Net Profit Margin, ROI, Waterfall Analysis, YoY Growth

Market Intelligence (18)

Market Share, On-Us Rate, Competitive Density, Customer Outflow, HVC Concentration, Competitor-Reliant %, Segment Adoption, Location Quality Score, Footfall Index, Population Density

Vendor & SLA (16)

SLA Compliance (Response/Resolution/Cash), Multi-Vendor Comparison, MCU by Vendor, MTBF/MTTR by Vendor, Component Costs, Breach Analysis, Proactive Maintenance ROI, Staffing Efficiency

Transaction Intelligence (22)

Transaction Volume by Type, Approval Rate, Decline Rate & Reasons, Response Time Analysis, Network Timeout Rate, On-Us vs Not-On-Us Distribution, Entry Method Analysis, Cardless Transaction Performance, Issuer Approval Rates, Reversal Analysis, Transaction Heatmaps, Top/Bottom ATMs by TSR

Strategic Insights

Cross-dashboard analytics linking operational metrics to financial outcomes, customer behavior to market opportunities, and vendor performance to TCO optimization.

🛠️ Implementation & Technical Details

These dashboards are designed to align with the ATM KPI Framework (V7.2) and ATM Data Feed Specification (V7.2). Each visualization type is selected based on the nature of the metric:

Metric Type Visualization Time Period Treatment
Percentages (Uptime, TSR) Line charts, Area charts, Gauge displays 1-day: Real-time, 1-week/month: Trends, 1-year: Seasonality
Counts (Cash-outs, Failures) Bar charts, Cumulative line charts Cumulative view for trend tracking
Financial (Revenue, Costs) Stacked bars, Waterfall charts, Pie charts Monthly/yearly for strategic planning
Distributions (Segments, Components) Pie charts, Doughnut charts, Histograms Snapshot views with month/year aggregation
Comparisons (Vendor Performance) Radar charts, Multi-bar charts, Scatter plots Multi-vendor side-by-side with YoY comparison
Time-series (Volume, Patterns) Heatmaps, Multi-line charts Hourly for patterns, weekly/monthly for trends